Privacy notice
Last updated: 28 October 2026.
Received a letter from us? See how we found your details and how to ask us to stop.
Who we are
Estavelle Ltd operates this website and is the data controller for the personal data you provide through it and our correspondence with you.
When you send us an enquiry
When you use our enquiry form we collect your name, how you'd like us to reply and the contact details for it, a good time to call if you ask for a call, where your land or requirement is, what you tell us about it, anything you'd never allow, how you heard about us and the page you came from.
We use these details to reply to you the way you asked, and to look for a fit between land and the businesses that need it. We rely on our legitimate interest in answering enquiries, and on steps you've asked us to take before any agreement.
Your enquiry is stored with our website and database provider, and emails about it are sent through our email delivery provider. They handle it only on our behalf. We don't share your details with an owner, operator or business without your agreement.
We keep an enquiry for two years after our last contact with you. If an arrangement follows, we keep the records that arrangement needs.
What we collect
- Contact details you submit (name, email, telephone, postcode).
- Information about your site, requirement or operator brief.
- Correspondence, meeting notes and documents you share with us.
- First-party page views and interaction events (see “Measurement” below).
- Payment metadata handled by our processor (Stripe) when a booking is invoiced.
Why we hold it
- To respond to your enquiry and, where relevant, prepare a free Asset Passport.
- To introduce people to each other, with your agreement, and manage arrangements.
- To meet our legal, tax and record-keeping obligations.
How we use service providers
We keep contact and site information private. We use service providers to support research and drafting, document storage, the website and database, and email or other correspondence. The enquiry and measurement sections explain those activities in more detail. We ask for your agreement before sharing identifying information with an owner, operator or business for an introduction. We do not sell personal information or outreach lists. We may also disclose information where the law requires it.
How long we keep it
We keep active records for the duration of our engagement and for a reasonable period afterwards for legitimate business, legal and accounting reasons. You can ask us to delete your data at any time; some records may be retained where the law requires.
Your rights
Under UK GDPR you may request access to your data, correction of inaccuracies, deletion, restriction or portability. You may also complain to the Information Commissioner's Office. Please email us first and we'll aim to resolve any concern quickly.
Measurement, cookies and Microsoft Clarity
Necessary storage keeps sign-in, Passport progress and your cookie preference working. It is always on.
Optional measurement
Measurement, including our first-party interaction events, stays off until you opt in. First-party events use an in-memory session identifier, not anonymous data. They respect Do Not Track and send only restricted event labels on permitted public pages, without referrers, query values, fragments or form answers.
If configured and you opt in, Microsoft Clarity can record interactions such as clicks and scrolling on permitted public pages. Clarity uses identifiers, so its data is not anonymous. Usage data is transferred to Microsoft, including outside the UK.
Contact pages, detailed requirement and operating briefs, all Passport intake and resume paths, account, admin, auth, private-token, quote and payment surfaces are excluded. Addresses containing query values or fragments are also excluded. We do not send form contents or exact locations to measurement.
Microsoft retains recordings for 30 days. Labelled or favourited sessions and aggregate click and heatmap data can remain for nine months. Microsoft retention documentation, dated 30 June 2026, checked 19 October 2026.
You can withdraw consent in Cookie settings in the footer. We stop future collection and clear accessible Clarity cookies and storage where possible. Browser restrictions may prevent clearing third-party storage.
Received a letter from us?
Estavelle Ltd sometimes writes to people whose business role, property or organisation appears relevant to a possible use of land or buildings, or to a business requirement for space. A letter is an invitation to discuss that possibility.
Where we found your details
We research publicly available business and property information. Sources can include an organisation's own website, public company and planning records, business directories, published reports and news coverage. We keep the source relevant to an approach so that we can explain where its details came from. Public availability does not remove your privacy rights.
For this work we may hold your name, role, organisation, published business or correspondence address and contact details, the relevant property or business information, our source notes, a copy of our approach and any reply. We do not need sensitive personal information to make this approach.
Why we use it
We use these details to research and send a relevant business approach and to handle any reply. Our lawful basis is our legitimate interest in finding suitable business opportunities and making relevant, limited introductions. We assess whether the approach is necessary and proportionate, and balance that interest against your privacy and reasonable expectations before writing.
We use digital services for research and drafting, document storage, our website and database, and correspondence. These services can include AI-assisted research and drafting using the public business information relevant to the approach. We do not sell an outreach list to other businesses. We ask for your agreement before sharing identifying information with a proposed owner, operator or business for an introduction.
Some service providers may process information outside the UK. You can contact us for information about the providers used for your record and the relevant transfer arrangements and safeguards. The separate measurement section describes optional Microsoft Clarity processing on the website.
How long we keep it
If you do not reply, we review the outreach record and delete or anonymise it when it is no longer needed, normally within twelve months of our last approach. This is a retention limit, not a promise to contact you repeatedly. If you reply, the enquiry retention period above applies. If an arrangement follows, we retain the records that arrangement requires.
If you object, we stop using your information for direct marketing and retain only the minimum suppression details needed to recognise and honour your preference. A suppression record is kept separately from an active prospect record and is not used to market to you.
You can ask us to stop
You have the right to object to our use of your personal information for direct marketing. Email jamie@estavelle.co.uk, call 07425 056579, or write to Estavelle Ltd, Suite RA01, 195-197 Wood Street, London E17 3NU. We will stop future direct marketing to you. There is no charge and you do not need an online account or to explain your reasons.
You can also ask where we obtained your details, request a copy or correction, or exercise your other data rights as explained in this notice. You can complain to the Information Commissioner's Office at https://ico.org.uk/make-a-complaint/.